CEO Interests From Corporate Training & Development
I don't think it's necessarily fair, but for the most part, execs think that T&D professionals are still very focused on T&D 'best practices'. They talk about things like the Kirkpatrick and other models and methods that impress other T&D managers. As a past non T&D executive, I can tell you from experience that this usually frustrates executives. I used to have an understanding that the T&D manager is doing his/her job, but there were time where I just wanted to simplify the discussion.
Let's be clear here: I am NOT talking training making the business more profitable (AKA: ROI), I am talking about the need for the training topic to demonstrate an impact on the bottom line. For example: How utilizing a leadership competency model can make a business more profitable. Basically the 'why this is important' of the training.
The basics of what executives seem to be looking for are: More business acumen, greater understanding of the business importance, and active hands-on learning. This is a pretty tall (and probably expensive) order, but as a past executive, I have to say that it does feel familiar. Maybe this has been the case for many years and nothing has changed. But I do believe with the future uncertainty within the business climate, I can understand why managers feel this way.
So, this is what I'm hearing from executives within large companies: More Applied Learning That Demonstrates The Positive Impact on Corporate Earnings. Let's see what happens.